FAQ

I am putting a bar sink in the basement and need to pump the water horizontally 10 feet and then vertically 8 feet. Will this pump handle this?

A: Yes. The unit has the capability of pumping 100 feet horizontally and 12 feet vertically. Be sure you install a backflow check valve

Can this be used in an RV to drain tanks?

A: This macerating pump is 110V, not 12V. It can be used if there is an inverter in the car.

Can this be use for normal toilet

A: No. This is only for gray water. Like sinks etc.

Does this unit need to sit below my shower unit or will it pull the water out of the shower unit?

A: Yes, As long as it sits parallel to the floor so the drain from the shower flows adequately.

Can I connect to it from shower drain without a p-trap?

A: Yes, you can. Only install a trap on the line somewhere, if there is a foul smell.

Would this work for a washer?

A: It will work great for light duty hand wash sinks. But the washer has clothing lints. Over time it will clog up the pump motor.

Does the shower pump simply plug into a standard US 110-120 volt ground-fault circuit interrupter outlet?

A: Yes. A 120V GFCI outlet is required by code.

Would this pump be sufficient for a urinal?

A: Yes. It works with shower running constantly. A urinal would have less flow and amount of liquid.

What size is the discharge pipe?

A: You can use a ¾”⌀ or 1"⌀ rigid pvc pipe.

I understand the shower pan needs to be 6+ inches above the floor on a platform due to piping. Any tips on constructing this platform?

A: You need to build a frame out of 2x6's and set the shower floor on that.

Do you think that this unit would be adequate for draining a spa tub?

A: SVP200 is for light duty applications that can only take in 26 gpm. I would suggest a larger unit for your tub.

Can I use it in my RV toilet shower and sink?

A: Absolutely yes

Ceiling is very low in the basement. Can I put this unit next to shower and use an elbow instead of P-trap to drain shower water?

A: There are concerns for your local plumbing codes. If it's ok with them it will work.

How loud is this when it is positioned under the shower?

A: Noise level is <45dB. You can hear it, but it's not too loud.

Who do I contact for a defective product that’s still under warranty?

A: For troubleshooting, call our resident plumber at 800-972-85-97. For replacement, call our sales at (800) 972-1457.

Is there any way to contact the seller directly?

A: For troubleshooting, call our resident plumber at 800-972-85-97. For replacement, call our sales at (800) 972-1457

Should I build a box to house the unit and plumbing?

A: It is not necessary. As long as you don’t enclose it permanently you will need to access the shower pump just in case it will fail one day

Will this support a small dishwasher

A:Yes, it's no problem. It can support the dishwasher.

Is there any way to contact the seller directly?

A: Sales +1 800-972-8597; Resident Plumber+1 800-972-8597

Can I use a flexible hose for a discharge pipe?

A: No. Use only a ¾”⌀ rigid PVC Pipe.

Is this suitable for a washing machine?

A:SVP200 is for light duty applications that can only take in 26gpm. I would suggest purchasing a larger unit for your washer.

Could this be connected to the basement sink and share the sink discharge to the main stack?

A:Yes you can. This is exactly what it's designed to do.

Can this be used on a pedicure chair? If so, is it hard to install?

A:Yes, connecting a pedi chair is actually one of the most common applications for the SVP200. It's simple and fast to install, you simply connect the drain from the chair's basin to the SVP200 and it will pump the water directly to your septic line.